Avtex, a provider of integrated, interactive solutions, recently announced the completion of the acquisition of VoIP Contact Center and Innovation Division of Sage, a respected technology solutions provider and interactive intelligence reseller based in Chesterfield, Missouri in the U.S. As part of the acquisition agreement, Avtex acquired a portion of the intellectual property of Sage’s technical resources and most of the regional Interactive Intelligence customer base.
"I was very amazed how quickly our team may include an acquisition and invest more value to a new customer base," said George Demou, President of Avtex. "We chose the Sage acquisition in late 2011 because our companies have very similar values and a serious commitment to change. The newest addition of Sage’s superior product line, expert resources and loyal customer base is also a way for us to continue to build on our strong partnership with Interactive Intelligence, "Demou added.
Avtex is one of the top North American Interactive Intelligence partner in 2011, winning the prestigious Pace Setter, Contact Center Award. "As an Interactive Intelligence reseller since 1997, Avtex is one of our most experienced partners," said Interactive Intelligence sales VP, Paul Weber. "With this recent acquisition, Avtex adds important infrastructure capabilities to offer regular and new customers a more comprehensive contact center and unified communications solutions."
Sage will maintain their current office locations in Chesterfield and continue to support their existing business lines including storage, virtualization and infrastructure.
About Sage Innovations
Sage Innovations is a well known technology solutions provider focusing on VoIP-based contact centers, virtualization, storage and infrastructure for customer support divisions of large enterprises. Sage focuses on aligning the right technology to certain business problems and they deliver not only a technically strong solution but also one that delivers a good return on investment. The company is based in Chesterfield, Missouri and serves the greater St. Louis area.
Avtex, a Pohlad Family Company, is a provider of customer experience solutions that allows enterprises to optimize the interaction with their customers, employees, partners and prospects through communication technologies and collaboration. As a Microsoft Gold Certified Partner and Interactive Intelligence Platinum Elite Partner, Avtex has deep experience and capabilities in contact centers, UC, CRM, portal and collaboration, notification, infrastructure solutions and application development. They have over 1,200 customers in seven countries. Avtex has offices located throughout the country.