Share |

Internode provides cloud-based Mitel IP PBX and UC services

Australia-based Internode has formed a partnership with unified communications technology company, Mitel and systems integrator, Tie Networks, under which Internode will host the virtualized version of the Mitel IP telephony platform with Tie Networks configuring and customizing the platform for individual users.

"Using Internode's high performance national network spread across Australia, NodePhone Business Trunks service and VMware virtual private servers, Internode customers can interact with a Mitel business partner to gain access to the benefits of VoIP telephony using the Mitel unified communications platform, running in the cloud," Internode said.

In a separate move, Internode has also announced that it can port 100 number blocks of business telephone numbers from Telstra or Optus to its NodePhone VoIP service.

Today, Internode customers have access to Mitel's vMCD (Virtual Mitel Communications Director), a real-time hosted IP PABX app that manages unified communications, and which is controlled and configured via an Internet-based management tool. It offers standard PABX functions such as hold, transfer, park, paging and hunt, plus enhanced features such as hot-desking, multi-party conferencing, voice to email and access to Mitel's whole range of IP phones.

Internode added that Mitel partners deploying Mitel software on its VMware infrastructure would easily be able to extend vMCD functionality with vMBG the Virtual Mitel Border Gateway that allows "an in-office experience for out-of-office users through Teleworker" and vMAS - Virtual Mitel Applications Suite, which incorporates Mitel UC Advanced, Mitel Audio and Internet conferencing and Mitel Nupoint messaging.

Internode has also been providing BroadSoft-based hosted IP telephony services since 2007.

Number porting is readily available in major metropolitan areas. By the end of October, Internode said it will be available in all of South Australia, Tasmania and the ACT as well as densely populated and NBN areas of all other states and soon be available throughout the country.

Mitel launched the Mitel Communications Director software for VMware vSphere 4 during the latter half of 2009, billing it as the first real time voice applications designed for the VMware vSphere 4 platforms, along with VMware versions of other Mitel applications including Mitel Unified Communicator Advanced, Mitel Contact Centre Solutions, and Mitel Enterprise Manager. Telstra has been providing Mitel software under VMware since late 2010.

Mitel Networks is a high-tech company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications but after a change in ownership in 2001 now focuses almost entirely on Voice-over-IP (VoIP) products. Mitel is headquartered in Ottawa, Ontario, Canada, with offices, partners and resellers worldwide.