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VoIP Provider Offers 911 Call Notifications

In the recent past, there has always been confusion around the reliability of 911 calls using IP telephony. US Federal Communications Commission site even states: “Not all VoIP services connect directly to emergency services through 911.” Even if the call is connected properly, the address associated with that VOIP number can be outdated if the user forgot to update it regularly.

However many advances have been made and now most VoIP services include Enhanced 911 service. They will collect your address when you register your Ooma device online, and send it to emergency response personnel when you dial 911. Meaning not only is the caller ID sent to 911, but also the full home address connected with the caller’s phone number, and the call is transferred to the nearest center.

But for people who want to be informed fast if someone at home calls 911 emergency services, Ooma, a provider of HD-quality free home phone service, offers this new feature. The VoIP provider's new notification service pings you remotely when your home phone calls 911.

Ooma introduced today its 911 Notifications feature which provides real-time emergency alerts. The new service sends an email or text message to up to three addresses or mobile phone numbers as soon as anyone at your home dials 911 from one of its phones. According to Ooma, when safety is a top priority, the 911 Notifications feature fits the bill like no other.

So, for example, whether your children are home alone or with a babysitter, or you’re worried about aging parents, Ooma’s new 911 Notifications feature keeps you abreast of any situation.

This service however does require you to be on the Ooma Premier plan. Jim Gustke, Vice President of Marketing at Ooma, stated that this announcement adds vital home safety feature to the many innovative features of Ooma’s premier service. The plan sells for $9.99/month and you can pre-pay for a year for an additional discount. Ooma does also offer a “free” service where the only cost that you pay is the tax on the line.

Ooma is a standalone, low-power device that does not require a computer. There is no need for software installation and no need for a headset. Ooma replaces your current phone service and delivers clear, landline quality calling over your existing phone and high-speed Internet connection. You do not need to leave your computer on to use Ooma.