Leveraging its expertise in cloud computing, mobile and voice services and IP network connections, AT&T makes available to companies of all sizes, the full benefits of unified communications (UC) through a simple and reliable service. The company’s unified communications services helps organizations control costs and eliminate unpredictable expenses. The new unified communications’ functionality reduces complexity and simplifies access.
AT&T UC offer customers the ability to unify their communications conveniently transmitted over a highly secure and reliable network to AT&T. Like other cloud solutions from AT&T, which are incorporated directly to the managed networks of AT&T, you can have access to AT&T UC from virtually any computer, allowing employees to collaborate and communicate in real time, regardless of location. They are designed to meet the needs of today's workers who move from one place to another in the following ways:
* Offering the possibility to work virtually anytime, anywhere and on virtually any computer, including seamless transfer sessions between PCs and supported mobile devices
* Facilitating the transition from one method of communication to another, for example, switching seamlessly from an IM chat to a phone call to a video or web conference
AT&T UC Services, allowing calls from one number to multiple computers, have two main components: AT&T Unified Communications CentralSM (UC Central) and AT&T Unified Communications Voice (UC Voice):
* AT&T UC Central integrates multiple communication tools and collaboration, such as charts/instant messaging, email, VoIP calls, web conferencing, audio and video conferencing, voice mail service, unified messaging and mobile service with a presence behind a single user interface designed for both PC and mobile devices.
* AT&T Voice UC offers high-quality IP telephony provided by an AT&T cloud server as a service and can be used separately or integrated with AT&T Central UC – no need to purchase new PBX systems or licenses or renew software maintenance contracts. AT&T UC Voice uses the Cisco Hosted Collaboration Solution (HCS) as the core of this service.
"With AT&T Unified Communications services, users have full access to all their communications tools close at hand," said Shawn Conroy, vice president of voice services, unified communications and collaboration AT & T Business Solutions. "This service can not only enhance existing investments in an organization to improve business collaboration, but also offers an easy transition from where the client is today to where you want to come tomorrow, without generating significant expenditures of capital. AT&T is breaking new horizons by offering a simple and economical access to the functionality of unified communications. "