AT&T to Launch Internet Calling Services

AT&T to Launch Internet Calling Services AT&T has announced that it will trial its WorldNet Voice Internet telephony service from state to state at seven and half cents to nine cents per minute. Users will not need to use any computer equipment as they will be able to use their traditional phone to dial a local access number, enter an authorization number, then dial the desired number. The service will be billed using credit cards to pre-pay for a set amount of minutes. AT&T will use its existing IP network to carry the traffic. The service will be available 24-7 starting in the second quarter of '98. AT&T will also offer a One Rate Online service which will allow users to do all of their business with AT&T online at The service will charge a flat rate of ten cents per minute for direct dialed state to state calls made from home. Users will have to sign up for the service at AT&T's website. Invoices will also need to be viewed at the website as they will not be sent by mail. There will be a $1 monthly fee for the service and all charges will be billed to a credit card. The 10 cents per minute One Rate Online service will begin in March '98. Users of the WorldNet Voice service will be able to use the One Rate Online service for nine cents per minute, a one cent per minute discount, and will not be charged the $1 service fee. AT&T NetSpeak & MCI Enter Agreement to Offer Internet Browser Phone Capabilities to Call Centers NetSpeak has announced that MCI will integrate NetSpeak IP telephony products into the MCI's Click'nConnect service. The service will be used with MCI's business customer's websites. It will embed NetSpeak IP telephony software into a business' website. This will allow Internet users to click on an icon and connect with a company's representative in real time while they are online. End users will need to have NetSpeak's WebPhone installed on their PC. When they click the call icon on the company's website the embedded NetSpeak software will route the call to the nearest NetSpeak gateway deployed on MCI's network then on to the company's call center. The technology will allow the call center agent and the end user to talk and share the same desktop. NetSpeak MCI Nortel Introduces Browser Call Button Nortel has introduced Voice Button for web pages allowing Internet users to initiate real-time voice connections with businesses simply by clicking an icon. First time users will fill out a form indicating whether they would like to be contacted via a second phone line or over the Internet via Microsoft's NetMeeting. To be contacted over the Internet Users will need to have NetMeeting installed on their PCs. Users will then click on the Voice Button and it will initiate a call to the customer using the method selected. When the customer answers this call, Voice Button initiates a second call to the business representative. While this call is being established, a customized announcement may be played for the customer. A text chat facility is also supported to facilitate the exchange of information. The Voice Button is currently completing some trials with TriNet Services. TriNet is evaluating different options for linking the Voice Button into web pages including HTML, Java applets, and URL encoded hyperlinks. TriNet is also testing software that would allow Voice Button users to share web pages during a call. Voice Button demo at Nortel TriNet IDT and Orion to Provide Satellite Coverage for Internet Telephony Orion Network Systems, a satellite Internet service provider, has announced an alliance with IDT to deliver satellite based Internet telephony services. IDT will be able to deploy Internet telephony services over Orion's Satellite network to places in the world where there is insufficient infrastructure. Orion's Satellite network consists of three satellites and provides a full range of services to over 85% of the world's population. Currently, Orion provides Internet access and data services for ISPs and corporate customers worldwide. Orion Network Systems IDT KDD Communications to Expand the Availability of its Internet Telephony Services KDD Communications (KDDC) has announced that it will expand the availability of its Internet telephony service to 40 countries/areas. KDDC initially launched the Internet telephony service in December to 15 countries/areas and will deploy the service in 25 more countries/areas by February 1, 1998. KDD charges a basic fee for Internet telephone use but will waive the fee for Internet connection users in an attempt to generate more Internet customers. KDD Clarent Products Enable KDD Okinawa to Offer Internet Telephony Service to U.S. and Canada Clarent, a provider of turnkey phone to phone Internet telephony solutions, has announced that its technology has been chosen to enable Internet telephony service across the telecommunications networks of KDD Okinawa (KDD-O). The service from Okinawa to the U.S. and Canada was launched in November '97. KDD-O has also established an alliance with Digital TU-KA Kyushu, a Japanese cellular service provider. Under the alliance, the companies will trial cellular Internet telephony for six months, which started in December '97. This alliance, coupled with the Clarent technology, will enable customers to use Inernet telephony with the convenience of cellular technology. After the trial, KDD-O will expand the service to include other Asian countries. KDD U.S.West to Expand its Network and Service Offerings Using Cisco, Intermedia, & Williams U.S. West Communications has announced an alliance with Cisco Systems and Intermedia Communications to complete its next-generation national data network. Cisco will provide the advanced switching and other capabilities that will allow US West to create a multi-service national network for the delivery of new services based on its IP carrier capabilities. U.S. West is planning to expand its Cisco powered network outside of its current 14-state region. The expansion will give US West's customers national frame relay service, ATM service, LAN switching service, managed data services and Internet based services. Cisco and US West plan to jointly develop new services including IP telephony, fax, and video applications as well as network publishing, service delivery integration, and multilink frame relay. The parnership with Intermedia will give US West national deployment of its data network and Internet services through Intermedia's 142 data switches and more than 38 network to network interfaces. The relationship will also allow US West to offer end to end data and Internet services both inside and outside of its 14 state region. As soon as US West is granted regulatory relief under section 271 of the Telecommunications Act of 1996, it will have the ability to offer its own inter-region, inter-LATA services as well as the existing US West and Intermedia nationwide data capabilities. The alliances with Cisco and Intermedia come on the heels of an agreement with Williams Communications that provides US West with access to approximately 11,000 optic miles across the U.S., which will be extended to more than 18,000 miles by the winter of '98. U.S. West Cisco Systems Intermedia Communications Williams Communications TVS to Offer International Internet Telephony TVS, an Internet telephony service provider, is planning to offer Internet telephony in U.S. and Japan. TVS of America has deployed serveral POPs in the U.S. that will link the countries via dedicated lines. Users of the service will dial from their own phone, enter a personal registration number and be connected. The service will initially be offered in the U.S., Canada, and Japan with plans for expansion into Hong Kong, Singapore, and Brazil. The company will also lower tolls on domestic long distance services. TVS Inc. Nissin and ComUse Develop Internet Fax System Nissin Electric and ComUse have jointly developed an Internet facsimile system for handwritten documents. The service will use special forms that will need to be filled out in block style handwriting. In addition to being able to send documents from a facsimile machine over the Internet, the system will also be able to retrieve information from web pages and send email. The two companies will co-market the system initially to travel agencies and telemarketing companies. It should be available by March 1, 1998. Nissin Electric Virtual Universe to Acquire CY Worldtalk and Enter Internet Telephony Market Virtual Universe Corporation (VUC) has announced that it will acquire CY Worldtalk(CY). The agreement calls for CY to exchange 80% of its issued and outstanding stock shares, valued at $2.92 million, for $22 million in VUC shares and become a subsidiary of VUC. That will give CY's shareholders a 77% share position in VUC. The major shareholder of VUC will then be Wymond Choy of CY, holding 15% of VUC and retaining the remaining 20% of CY shares. Mr. Choy will also have an option to convert his remaining CY shares into VUC shares. Wymond Choy and Donald H. Sledge, both directors of CY, will join VUC's board of directors. The acquisition will be subject to the receipt by VUC of all required regulatory and shareholder approval. CY develops and offers end to end Internet telephony solutions to corporation and individuals. They have plans to develop technologies for fax, fax mail, fax store and forward, fax to fax, text to voice conversion, voice mail, and email using PCs or telephones from anywhere in the world. CY also provides point to point Internet based long distance services for customers globally. By integrating VUC's Virtual Talker, a multi-point conferencing technology, into CY's network, calls can be routed globally through the Internet from a PC to a CY Virtual POP, where the call will be transferred to the PSTN and on to a traditional telephone. Virtual Universe CY Worldtalk New Exhibition and Conference in Latin America The Asociacion Hispanoamericana de Centros de investigacion y Empresas de Telecomunicaciones (AHCIET) has announced DigiCom '98, a Latin American Internet exhibition and conference for its 46 telephone and wireless companies. There will be representatives from 20 countries in attendance. Participating telcos will be from countries including Argentina, Bolivia, Brazil, Chile, Columbia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Puerto Rico, Spain, Uruguay, Venezuela, U.S. and European countries. DigiCom will be devoted to the Internet, ADSL in particular, with topics including bandwidth, Internet telephony, Intranets, Mobile data, Set-top boxes, Directory Services, Government, Education and Training, Electronic cash and payments, and Advertising and Marketing. The exhibition/conference will take place in Caracas, Venezuela scheduled for May 25-26, 1998. For more information contact Intercom: Lucent Adds IP and Internetworking Options to its Servers Lucent Technologies has announced internetworking and remote access capabilities for its Definity Enterprise Communications Server (ECS) Release 6 and the Definity ProLogix Solutions (DPS). The ECS and the DPS will now have optional IP trunk interfaces, ISDN BRI interfaces, upgrades to distributed communications systems (DCS) and Q-signaling (Q-Sig), and the addition of T.120 data sharing. Lucent will also add analog and ISDN BRI interfaces to its Definty Extender, which will extend the capabilities of the ECS to remote sites. Lucent will give both the ECS and the DPS Internet telephony options by adding an IP trunk interface to both products. The IP interface will allow network managers to add the Internet, overnets, and ntranets as possible routes for voice and fax services. Each IP interface will support up to 24 channels. Both products with an IP trunk interface will be available worldwide in the fall of '98 and is priced at $25,000. The ISDN BRI trunk interface option will allow access to ISDN functionality without the need to invest in higher cost ISDN PRI interface facilities. The BRI interface for the ECS has been available in Europe and the Middle East since September '97. It will be available globally in spring '98. The BRI interface for the DPS will be available in the Fall of '97. The products will be priced at $3,900. DCS will be upgraded to include path replacement and Q-Sig to include reroute. This will enable the removal, replacement and rerouting of voice paths between servers that are not needed. DCS will also be upgraded to allow business directories residing on servers in different sites to be accessed by any single server. Users will be able to access telephone numbers residing on servers in other sites and easily to connect to those numbers. Other upgrades to DCS and Q-Sig will expand the ECS's internetworking capabilities allowing voice messaging and other applications to be shared among multiple sites. The DCS and Q-Sig software packages will start at $1,500 and will be available in the spring of '98. With the addition of T.120 capabilities, users will be able to set up and participate in voice, video, and multi-part data conference calls from their desktops. The modules will allow up to five parties to simultaneously view modify and discuss a single data file, with a sixth user only to be a voice only participant. The multimedia call handling will be available in the spring of '98 and is priced at $11,000. The three analog Definity Extender products enable telecommuters and remote call center agents to send voice and data over a single phone line. They will integrate call accounting software to monitor the productivity of the remote call center agents and keep track of their phone expenses. Pricing for model 1100/1101 will be set at $1,095 per module. The 1110/1111 will be priced at $1,295 per module and upgrades will be $295 per unit. The 2100/2101 will be $1,495 per module. All models will be available in April '98. Lucent also has plans to offer a fourth model, Definity Extender 3000 series, that can support up to 12 analog connections or 12 ISDN BRI (24B channels). It will be available in the second half of this year. Lucent Technologies LanOptics to Work on Internet Quality Issues in 1998 LanOptics has announced that it will focus on developing real time facsimile, gigabit ethernet, and Internet bandwidth control in 1998. The company's NetXchange subsidiary is currently developing real-time fax technology which has already interested some service providers. The technology should be available late in '98. LanOptics will expand its core network switching technology by developing a standards-based wire-speed gigabit ethernet ASIC. Its ASIC will integrate multi-layer switching, standard VLANs, layer 3 VLANs and quality of service features in hardware. The chip will begin production in Q'3 '98. NetGuard, another LanOptic's subsidiary, will release its Guidepost Bandwidth Control software in February. The software will run on NT platforms and will be able to surpass firewalls. The technology will allow ISPs and corporations to manage and control bandwidth allocation on the Internet. LanOptics NetExchange NetGuard Packeteer to Offer QoS Products For Internet Telephony Packeteer has announced a product called PacketShaper, which will guarantee QoS for H.323 Internet telephony applications over IP networks. PacketShaper will perform full traffic discovery for all underlying protocols that constitute the H.323 standard then suggest an appropriate policy for constructing a QoS level guarantee for voice service. Users will be able to use their own discretion to raise or lower the suggested QoS level. After the level is determined, PacketShaper will then apply its rate-control technology to TCP traffic on the network which is known to 'burst' into voice transmissions causing latencies and other problems. The technology will also have controls for UDP latency enabling delays to be set at the millisecond level so that the non-rate controlled UDP traffic can be guaranteed. PacketShaper's H.323 support will go beyond basic compatibility to include full traffic discovery for all protocols under the H.323 standard and RTP and RTCP. Microsoft's NetShow, a streaming video application, and NetMeeting will be specifically supported with automated traffic discovery and bandwidth control. PacketShaper H.323 products will begin shipping in March '98. PacketShaper's model 1000 will handle speeds up to 384 Kbps and is priced at $3,450. The 2000 model will manage T1 bandwidth with a price tag of $7,250 and the 4000 model will manage a T3 and is priced at $14,500. Packeteer VCON to Distribute VidoServer's Multipoint Conferencing Servers VideoServer has announced that VCON will resell is VideoServer Encounter NetServer for H.323 conferencing solutions. Based on the terms of the agreement, VCON will distribute VideoServer's multimedia conference servers (MCSs) globally. The Encounter NetServer is a H.323 MCS for LAN-based conferencing applications. It is built on Windows NT/Intel architecture and is fully compliant with H.323 protocols. The server will allow users the ability to multipoint conference over the Internet, corporate intranets, and LANs. Any of VCON's multipoint conferencing systems will integrate with the NetServer bringing video at 30 fps and up to 768 Kbps over LAN to any desktop, laptop, or conference room. VCON VideoServer Hypercom Introduces Gateway for IP and Frame Relay Hypercom Network Systems has announced the availability of its integrated Enterprise Network (IEN) 6000, a multi service access gateway that delivers voice/fax traffic over frame relay or IP networks. The IEN 6000 will support up to 1,024 voice channels using up to four frame relay or IP connections. Each T1 interface will support 256 voice/fax channels. Full hardware redundancy is provided as well as dual power supplies and hot-swappable processor modules. The IEN 6000 also performs data compression and encryption reducing the amount of separate devices needed for those processes. The IEN 6000 supports the latest ITU standards for voice over IP and frame relay networks. It will use the same DSP card for voice compression over both types of networks so users can manage numerous combinations of the networks using the same hardware. The IEN 6000 also performs a technique called Modem Relay that lets analog modem traffic be sent over the Internet and other packet based infrastructures between IEN devices without the having to be converted to data traffic by the modems. In addition to interfacing directly with many standard PBXs, the IEN 6000 complies with central office signaling standards such as Q.931, CAS, CCS, MFR1, MFR2 and DTMF which is tightly coupled to call ccounting/access control server systems. The IEN 600 is currently available and pricing for it will begin at $13,700. Hypercom Network Systems FaxNet Selected by Alpha Software to Carry ExpressFax Internet Facsimile Services FaxNet has announced that it has been selected as the service provider for facsimiles sent over the Internet from a desktop using Alpha Software's ExpressFax. Users of ExpressFax will transfer files from any Windows application directly into ExpressFax. ExpressFax will automatically pick up the recipients name and fax number from the document. The document will then be encrypted and sent to a FaxNet server which will send the facsimile to its destination. The FaxNet servers will notify users via email of facsimile transmission status. ExpressFax features will include the ability to add and store fax recipients, use customized cover pages, and combine different types of documents into a single facsimile. The product is available at CompUSA, Computer City, Best Buy, MicroCenter, EB, Staples, Office Depot, Offic Max, Fryis, and Egghead. FaxNet Alpha Software 3Com Adds Voice Abilities to its Multi Service Access Products 3Com has announced the addition of VoIP capabilities for its Total Control remote access concentrator. The Total Control VoIP system is a carrier-class remote access application for the existing Total Control platform. The Total Control VoIP system is engineered for standards based, interactive, multimedia communications and it will incorporate 3Com's HiPer DSP technology to support T.120 & H.323 protocols including G.711, G.723.1 and G.729 voice codecs to ensure compatibility with other systems. The Total Control HiPer system will support voice, fax, and multimedia on a single system. The HiPer DSP technology and programmable DSP engines, which enables applications such as VoIP, have three key capabilities. Each DSP engine will handle two remote access sessions, utilizing distributed DSP processing. One DSP engine can terminate modem, ISDN, fax, multimedia, and voice calls. The HiPer DSP software will also be upgradeable for new technologies and features. The Total Control VoIP system is expected to be available in March '98. VoIP capability is also expected to be available on 3Com's SuperStack II Remote Access 3000 series. The 3000 will be available later this year. 3Com Corporation

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