The unified communications game has changed for the Olympics this year. Here's how some of the top competitors are approaching it. The summer Olympics in London will take off with the opening ceremony commencing this Friday, and the game this year is different than the Beijing Games for a number of reasons.
Back in 2008, the smartphone is a rarity, the "iPad" is not heard of, and Facebook is some website college kids used. Olympics this year is expected to attract about 4 million spectators, more than 15,000 Olympic and Paralympic athletes and countless members of the media covering the event.
Needless to say, high quality, continuously available communications is an absolute must for the 2012 Olympic games, as the use of Twitter, Facebook, Skype, VoIP, Video and other communications services is at an all- time high. Solving such a challenge is hard to beat, as network capacity is expected to be 7-10 times that of last summer Olympic games. It is the task placed on British Telecom (BT).
To meet this challenge, BT, the London Olympics' official communications partner, installed a cloud-based UC & C solutions to connect all 25 of the Olympic sites, as well as providing coverage for nearly 100 areas of the game. BT is required to provision 18,000 termination points for the London organizing committee (LOCOG), plus a range of UC & C infrastructure, and are required to provide rapid changes in management for the point of finishing services During the course of the game. Just as important, after the game, BT is required as quickly un-provision all devices and infrastructure, so that the cloud platform can be re-allocated to various non-profit organizations.
BT provides the latest UC & C tools, including VoIP, WebEx conferencing, specifically XML applications, unified messaging, presence, network access and other tools in collaboration with the media, Olympic athletes and delegates. As most of you know, it's not a small task – to activate a suite of services across UC 18,000 end points consistently and within a tight window of time.
To enable this state-of-the-art infrastructure, BT chose to partner with Cisco and VOSS Solutions. The cloud-based UC & C infrastructure is built on Cisco Hosted Communications Solutions (HCS), which is designed for large, complex enterprise deployments that require dedicated or shared multi-tenant capabilities. VOSS is important in solution, providing integrated management and compliance capabilities in auto service.
Cisco HCS gives BT's ability to provide rich services of UC & C in all designated Olympic use, with some basic equipment, as HCS infrastructure is located in BT own data center. It shows some of the copious amounts of cloud-based communication Provisioning fast, highly scalable services and ubiquitous access. Cisco HCS will enable a number of rich set of communication and collaboration features to LOCOG. The cloud-based services range from basic voice capabilities such as voicemail and on-net calling the rich collaboration features such as web presence conferencing, and video services.
The fulfillment of VOSS service and support system is the "command and control" center for BT cloud solution. Without a system like VOSS, like that of BT takes an army of engineers to configure 18,000 end-points and collaboration services in the allotted time window. An Engineer army may be possible in China, but getting that level of skilled resources available in London has become impossible.
By using Cisco and VOSS as communication partners, BT should be able to offer an outstanding experience to anyone connected to the network of Olympic.