I-Link Launches VoIP Service in Tampa
I-Link has announced that it has activated its IP telephony service,
V-Link, in the Tampa metro area. Customers within the 813 area code (Tampa,
St. Petersburg and Clearwater) can locally access the provider’s IP service
network to place U.S. domestic long distance calls. I-Link has also
activated services in the Orlando market, and indicated that the POP would
serve as a primary network hub from which it would expand the V-Link
services throughout the southeast (Atlanta, Birmingham, Charlotte,
Jacksonville, and Miami).
In addition to Tampa, I-Link has established the V-Link service in more
than 200 communities in the greater Los Angeles/Orange County, Dallas/Ft.
Worth, Chicago, Houston, Seattle/Tacoma, Orlando, Phoenix and Salt Lake
City metro areas. The company will charge 4.9 CPM for calls that originate
and terminate within or between these hub cities. Customers outside the hub
markets will be billed at 7.9 CPM.
V-Link services include unified voice, fax, email, conferencing and
one-number call routing. The services are routed over a private IP network.
Global Transmedia to Use Private Network for VoIP
Global Transmedia (GM), an American Diversified Group subsidiary, has
announced that it is planning to connect the hub locations of its phone to
phone Internet telephony service, GTCNetLink, via a private network
backbone. Initially, the provider will implement the private network
between its Colombia POP and the U.S. The company is currently testing
connectivity, call quality, bandwidth and network operations.
Last week, GM announced plans to upgrade the capacity of its Internet
telephony systems in Bogota. The provider planned to use the added capacity
to increase traffic to and from that market, and to expand the service to
include other markets in Colombia. In addition, GM plans to expand the IP
telephony service by terminating calls to the Colombian market for other
carriers, which in return will terminate calls in international markets for
American Diversified Group
TSI to Provide IPVoice’s VoIP Services
Atlanta based Telecom Services International (TSI) has announced that it
will use IPVoice’s Internet telephony products and services to offer IP
telephony to its international customer base.
IPVoice provides global IP telephony services over a network of its
TrueConnect gateways in Los Angeles, New York, Panama, Nicaragua, Honduras,
Hong Kong and Spain. The company offers a partnership program that enables
other carriers to deploy its gateway products to route traffic over the
existing network of POPs. It uses its own proprietary technology to provide
billing and settlement services for the other carriers.
The TrueConnect VoIP gateway utilizes Natural MicroSystems’ Fusion
technology to provide up to 96-ports per gateway with T1, E1, ISDN, PBX,
and analog connectivity. The product, which supports H.323 protocols
including G.723, features order entry, billing, reporting, and customer
service applications. Its data-management capabilities include debit card
support, invoicing functions, credit card authorization (single or
batches), customer A/R module, a suite of management reporting, PIN
generation, DNIS/DID/IP configuration modules, and multi-lingual support.
TSI provides telecommunications network services, engineering, systems and
equipment, with a focus on international connectivity.
Sonera to Use CosmoCom’s Product for Call Center
Sonera, a Finnish telco and web host, has announced it will use CosmoCom’s
VoIP e-commerce solution, CosmoCall, to provide live customer care and call
CosmoCall is a call center application that converts all incoming calls
into IP packets. The application is capable of integrating IP based
telephone communications into a web site or network-based application using
an IP based ACD to enable customers to reach the proper customer service
agent. The solution combines virtual ACD technologies, IVR and unified
messaging capabilities to enable the system to route and distribute any
form of incoming message, including traditional voice and fax calls,
Internet voice and fax calls, as well as email inquires, to the proper
agent. The product can be implemented as a stand-alone call center
solution, or used to enhance an existing legacy call center system.
Sonera plans to offer the services to its web host customers. The service
is scheduled to be launched in June.
VIP Calling network QoS shite
VIP Calling has announced that it has deployed version 2 of its proprietary
network monitoring software, Assured Quality Routing (AQR), and Micromuse’s
network monitoring software, Netcool, in its global wholesale Internet
AQR allows the provider to monitor the performance of its services on a
continuous basis. It also enables the company to gather real-time
performance data (from the network, gateways, and related devices) so that
it can pinpoint problems such as echo, post-dial delays. Netcool’s network
monitoring capabilities provide a detailed analysis of events that occur
throughout the company’s international IP telephony network. The network
analysis combined with the AQR’s capabilities enable VIP Calling to
efficiently re-route calls between the PSTN and public networks as
VIP Calling currently operates a H.323 compliant, global Internet telephony
wholesale service with a NOC in Burlington, Massachusetts, and regional
operation centers in Los Angeles, Hong Kong, New York, London, and POPs
throughout Asia, Europe, Korea, the Middle East and South America.
InfoSpace to Integrate Net2Phone Technology
InfoSpace.com, an Internet directory provider, has announced that it will
integrate Net2Phone’s PC to phone Internet telephony technology into its
white and yellow page Internet directory listings to enable users to click
a listing to place an Internet call.
Netrix Joins iNow! VoIP Interoperability Alliance
NETRIX has announced that it will integrate support for the iNOW!
(interoperability NOW!) Profile into its line of Internet telephony
gateways. The iNOW Profile, which was developed by Lucent, VocalTec and
ITXC, is based on H.323V2 protocols and upcoming H.225.0 Annex G to enable
Internet telephony equipment from different vendors to interoperate.
Other vendors/providers supporting the interoperability initiative include
Alcatel, Analogic, Ascend, AudioCodes, Cisco, Clarent, Dialogic, Ericsson,
ITXC, Linkon, OzEmail Interline, Lucent, Mier Communications, Natural
MicroSystems, NetSpeak, QuesCom, Siemens, Tundo and VocalTec.
Linkon & Mockingbird Team to Develop VoIP Products
Mockingbird Networks has announced that it is teaming with Linkon to
develop next-generation hybrid IP telephony platforms based on each
company’s respective technologies. The companies will focus developing
efforts on applications that feature enhanced messaging services, increased
port densities and expanded scaleability.