1. Covad Launches IP PBX Services to SMBs in 125 U.S. Markets
Covad Communications has expanded its IP PBX services to serve SMBs in 125 major U.S. markets including 900 cities. The provider is offering PBXi, a PBX solution that uses existing PBX equipment and vPBX, a pure IP PBX solution. With both services, Covad will carry voice and data traffic over its nationwide DSL network.
The services feature support for prioritized voice traffic, automated provisioning, call logs, find me/follow me, unified visual voice and fax mail, voice and web conferencing, and auto- attendant.
3. Yankee Group Releases Image Study of Business VoIP Vendors
In conjunction with Market2Customer, the Yankee Group has released YankeeBroadbandMonitor, a study of the images of the leading vendors of business VoIP solutions based on a survey conducted among 567 participants. The participants included decision makers from small to large enterprises. The study was designed to enable the the vendors included in the survey to assess the strength of their brands.
Buyers rated vendors on a seven-point scale, where 1 indicated definitely will not implement and 7 indicated definitely will implement. Cisco (5.4) and IBM (5.1) were the only two vendors to score higher than 5. Avaya, Siemens and SBC tied for third with a score of 4.7. Verizon, Accenture and Nortel tied for sixth at 4.5, and the only two IXCs in the study, AT&T and MCI, were ninth and tenth respectively with scores of 4.4 and 4.0.
As a side, the firm found that stability, reliability and quality were the most important attributes, outweighing future benefits. In a study earlier this year by another firm on consumer interest in VoIP, that firm also found that consumers were far more concerned about quality and reliability than cost and calling features.
5. AT&T Awarded IP VPN Contract by the Treasury Department
AT&T Government Solutions and its team of subcontractors have been awarded a three year contract that includes the development of an IP VPN that will serve 1,000 domestic locations and tens of thousands of users in the U.S. and overseas. The network includes a centralized management system that uses a common web- based interface for online ordering, billing, help desk support, and network performance information.
The agreement includes seven 1-year options, that give the contract a potential value of $1 billion.
The subcontractor team includes Accenture, BAE, DreamHammer, GTSI, Lucent, and SRA.
AT&T also recently announced that it landed a similar contract with Meredith, a book and magazine publisher and operator of 13 television stations. The 3-year deal calls for AT&T to provide an IP VPN that will connect Meredith’s 19 locations and 2,700 employees. The contract is valued at $9.5 million.