Tiscali Deploys Both Cisco’s and Lucent’s Gear
Tiscali said that it is teaming with both Cisco and Lucent to develop IP based infrastructure. According to the terms of the Cisco deal, Tiscali is deploying Cisco’s AS5800 carrier class remote access servers and SC2200 Signaling Controllers in order to extend its existing dial-up access network in Italy. Tiscali intends to deploy the equipment, along with Cisco’s 12000 GSR units for backbone support, in a fourteen POP configuration that will connect its VoIP and dial-up access solutions to Telecom Italia’s PSTN network. The equipment is also expected to provide Tiscali with the capacity to support other next gen services such as MPLS-based VPNs, IP QoS and video over IP. According to the terms of the Lucent deal, Tiscali plans to purchase a variety of products and services from Lucent’s entire portfolio to develop support for an array of services such as voice, dial-up and dedicated Internet access that it plans to introduce throughout Europe. The carrier has already begun deploying Lucent’s softswitch, MAX TNT and APX 8000 universal gateways to develop support for remote access, VoIP, and Internet Call Diversion. In addition, Tiscali’s subsidiaries will also be able to purchase products and services through this agreement.
VocalTec and Siebel Team to Develop eCommerce Solutions
VocalTec Communications has announced that it is teaming with Siebel Systems to integrate its VoIP eCommerce software, Surf&Call, with Siebel’s various eBusiness Applications. Siebel’s family of eBusiness applications software enable multi-channel sales, marketing, and customer service systems to be deployed over the web, call centers, field, reseller channels, retail and dealer networks. When combined with the Suf&Call application, the integrated solutions will enable users to activate enhanced eCommerce capabilities such as VoIP based web to phone communications, web content synchronization and web initiated telephone callback.
Mapletree Networks Introduces cPCI Board
Mapletree Networks has announced the introduction of the MTN5300, its cPCI board designed for carrier-class access and gateway systems. The board is designed to work in conjunction with the vendor’s MTN4096 PCI Mezzanine card to provide increased scalability, offering support for from 144 to 336 ports, in 96 port increments. The 5300 line also features: an H.110 interface for circuit-based TDM traffic, and a computer telephony bus for carrying TDM data between the WAN card and the MTN5300; an Ethernet interface to provide a direct data network connection for packet traffic; and a PCI bus to route control, status and packet information between the host and card. In addition, the product is hot-swap compliant and uses only 16 watts.
AltiGen Introduces IP Based Call Center Solution
AltiGen Communications has announced the introduction of AltiCenter, its IP call center solution for the small and mid-size business market. The system is designed to work with existing legacy PBXs as well as AltiGen’s AltiServe IP-PBX platform to enable users to reduce the number of systems needed to deliver converged services by supporting communications functions typically relegated to separate systems such as ACD, voice mail, and computer telephony middleware. The platform features support for: both IP and/or analog calling; voice mail with voice response, one-number find me, and direct callback while in voice mail; ACD; VoIP or T1/PRI networking between multiple locations; CTI pop-ups using Goldmine, ACT! or Outlook software; multiple vendors’ IP or analog traditional or software based phones; and detailed reporting for statistics and staff. It also offers support for up to 32 workgroups of 64 members each, and it provides APIs that enable users to integrate support for third party applications such as IVR, voice call recording and CRM. It also offers support for a variety of enhanced communications capabilities including email management, web chats and web push.
I-Link to Acquire WorldxChange’s Retail Assets
I-Link announced that it has agreed to acquire the assets of the retail long distance business of WorldxChange Communications for $15 million, including all accounts receivable. According to the terms of the deal, Counsel Corporation, the majority stockholder of I-Link, placed the all cash bid on behalf of I-Link at the auction of WorldxChange’s assets conducted in the Chapter 11 bankruptcy proceedings of World Access, the parent company of WorldxChange. The company plans to finance the transaction with the acquired assets as well as a loan from Counsel. I-Link will also have the right to cause WorldxChange to assume or reject, at I-Link’s election, each of WorldxChange’s telecommunications equipment leases, carrier and service agreements and other contracts.
VoicePump To Use Agere’s SLIC To Develop IAD Reference Design
VoicePump has reported that it is planning to use Agere Systems’ SLIC chips to develop a new VoDSL IAD reference design that will enable users to develop VoDSL and VoIP IADs as well as voice over broadband CPE for the SOHO market. VoicePump currently uses Agere’s 5-volt L8560 SLIC chip in its existing reference designs, and is evaluating the feasibility of using Agere’s smaller and lower-power 3.3-volt L9214, L9215, and L9216 SLIC chips to develop the new IAD and voice gateway reference designs.
Tiscali Deploys Both Cisco’s and Lucent’s Gear