IP Telephony News Wrap-up for Jun, 11 2004

1. Vonage Reduces Service CPE to $29.99
Vonage has reduced the suggested retail price of its CPE package for its primary line residential VoIP service to $79.99, with a $50 mail-in rebate. The hardware reduction follows a recent drop in the service provider’s package plans.

Vonage continues to aggressively market its service with a full scale ad campaign along with the addition of partnerships with electronic retailers throughout North America. To-date, Vonage has completed one billion minutes of calling over its SIP network.

Recently, the Yankee Group has taken a position that Vonage will not be able to effectively compete against the major telco providers and MSOs in North America, which are quickly expanding their respective VoIP services to all metro areas in the U.S. and Canada. The publisher of the IP Pulse concurs, and editorially adds, the greatest primary line residential VoIP service opportunities for start-ups exist in Asia and Europe.

The statement by the Yankee Group, published on May 25, is available on the research firm’s news releases page on its web site.


Yankee Group

3. AudioCodes Acquires Ai-Logix
AudioCodes, a supplier of media gateways, media processing technologies, and VoIP product development solutions, has acquired New Jersey-based Ai-Logix, a provider of voice recording technology. The deal included a payment of $10 million in cash by AudioCodes at the closing for all outstanding shares of Ai-Logix. In addition, AudioCodes will pay an additional purchase price in 2005 based on revenue milestones achieved via Ai-Logix’s business. AudioCodes expects the additional payment to be around $10 million.

Last year, Ai-Logix reported $13 million in revenues.



5. ConceptWave’s Order Management Solution Now Supports IP
ConceptWave has released version 3.0 of its Order Care service management platform, enhancing the technology with support for IP services. The new release includes IP services order fulfillment process templates, business rules and user interfaces for VoIP, IP VPN, IP Centrex and managed IP services.

Other elements of Order Care include order negotiations, order management, and order analytics.

The Order Care framework is a J2EE-based software system with embedded WDSL APIs to enable interconnection to current and newly converged network architectures and OSS systems.

ConceptWave Software

7. StrataLight Introduces 40 Gbps Optical Transport Solution
StrataLight has introduced the OTS-4000, an optical transport solution that allows 40 Gbps optical signals to be retrofit into 10 Gbps optical channels. The system is based on proprietary lightwave modulation that narrows the spectral width of 40 Gbps signals to be interchangeable with 10 Gbps signals on existing fiber transport systems.

Recently, Stratalight demonstrated the technology, establishing an IP connection between two Cisco CRS-1 core routers located in San Francisco and Mountain View over MCI’s’s fiber network.


9. LecStar Targeting VoIP over Utilities Market Using BPL
LecStar Telecom, a CLEC serving nine southeastern U.S. states, is in the process of developing a hosted consumer telecom service that will deliver high speed Internet and VoIP services over utility lines using Broadband over Power Lines (BPL) technology.

LecStar has entered into an agreement with an unnamed utility company to conduct a tiny trial of the service that will involve 30 participants in the Internet service and 6 for VoIP. The study is expected to be completed in the fourth quarter of this year.

LecStar Telecom

11. Popular Telephony Unveils Serverless Peer to Peer PC to x Solution
Popular Telephony has introduced Peerio444, a VoIP application driven by serverless peer to peer technology. The company plans to launch consumer and enterprise PC to PC and PC to phone services based on the technology and pitch the solution to voice communications applications developers, by offering Peerio444’s open source application and proprietary core library. The technology will support SIP and H.323.

Popular’s PC to PC service will be free for consumers. PC to phone calling will be offered at undisclosed rates. The service will feature voicemail, call waiting, call hold, call transfer, contact management and filters. The service will be free of spyware, switchboard monitoring or other backdoor profit tools.

Popular Telephony

13. BigBand Networks to Acquire ADC’s VoCable Business Unit
BigBand Networks, a supplier of infrastructure for delivering digital video for cable operators, has acquired ADC’s VoCable unit including the company’s Cuda CMTS and its FastFlow Broadband Provisioning Manager. As part of the deal, ADC will grab a minority stake in BigBand. The acquisition does not include ADC’s HomeWorx cable telephony system.

The Cuda CMTS is a widely deployed DOCSIS cable headend system that supports the delivery of both cable modem service and PacketCable based VoIP services.

BigBand Networks


15. AltiGen Releases Latest Version of IP Based Enterprise Solutions
AltiGen has released version 5.0 of its AltiWare software platform, an IP based suite of enterprise networking solutions. The latest release is offered on a modular basis, allowing users to license select features. Enhanced capabilities are now available for multiple elements of the system including the call center, distributed communications, VoIP, management, reporting and integration with other technologies.

Version 5.0 provides a single system for advanced routing, centralized call recording, IVR or telephony integration with customer relationship management applications such as the one offered by Microsoft. In conjunction with Microsoft’s CRM, 5.0 includes a CRM record dial by name search and dial facility adds an integrated dial out button to contact and account records. Call history logging to CRM activity records is automatic.

Other enhancements include dynamic call prioritization with skills based routing; added tools to the IP PBX and security including e911 support and remote IP extension surivability; look ahead routing for overflow and remote supervisor and agent support; additional CDR search and reporting tools; and additional APIs within the system’s SDK.


17. Nicer Launches Primary Line Residential VoIP Services
Nicer Canada, a vendor of VoIP gateways and enterprise VoIP solutions, has launched a primary line residential VoIP service to consumers with broadband Internet connections. Local and long distance calling plans start at $20 per month. Long distance calls are billed in 6 second increments. The announcement nor the company’s web site provided information on calling features, hardware purchase requirements, or details between calling packages.

Nicer Canada

19. Redfone Introduces Asterisk Based IP PBX for SMBs
Redfone has introduced Enterprise Communication System (ECS), an IP PBX designed for small to mid sized businesses that runs on Linux and is based on Asterisk’s PBX software application.

ECS includes call center functions such as IVR, automated call distribution, queue administration and agent monitoring. The system supports headsets, softphones, IP phones and programmable screen phone desksets.

Calling features supported by the IP PBX include caller ID, caller ID block, call waiting, caller ID on call waiting, call forward on busy, call forward no answer, do not disturb, call transfer, call parking, call retrieval, music on hold, music on transfer, email notification of voicemail, separate away and unavailable messages, multiple mail folders, visual message waiting indicator, automated attendant, MS Outlook dialing, conference calling, directory listing, local/remote call agents, and CDRs.

Voicemail messages and faxes are sent to the company’s network as email attachments and are accessible via wireless devices, PDAs, laptops and desktops.

Redfone Communications

21. Cox to Deploy Nuera’s Media Gateways for VoCable Services
Cox Communications has entered into a multi-year agreement that calls for the MSO to deploy Nuera’s media gateways as part of its nationwide VoIP service deployments. The cable operator is already using Nuera’s BTX media gateway in its VoCable service offered in Roanoke, Virginia.

Cox Communications


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