1. Avaya Introduces 10 New VoIP Products
Avaya has introduced 10 new VoIP products to its ECLIPS
Voice Application Server
Avaya’s voice application software, MultiVantage, runs over the company’s communications servers to provide voice capabilities over circuit switched, ATM, and IP networks. The technology supports E1/T1, PRI, BRI and multiple analog trunk interfaces. It provides user and system management functionality, intelligent call routing, application integration and extensibility, and enterprise communications networking. The system capacity for MultiVantage has been increased over previous releases to support 36,000 stations, 36,000 digital display voice terminals, 8,000 trunks, 333 T1/E1 circuits, and 6/7 digit dial plans. The technology, which runs on Linux, Unix, or Windows 2000, also supports VoIP monitoring.
Avaya’s new media servers use Ethernet NICs for connections to the Port network for control; the duplicated server (applies to the S8700); the LAN for adjunct and administrative access; and UPS monitoring. The technology features removable storage for backup for system and customer feature translations; a USB port for connection to modems for remote access and alarming; LEDs for local server state indication; a reset button; a disk drive; time of day and timer clock; ECC memory controller; hardware watchdog timer; environmental monitors; reflective memory; BIOS automatic reboot; and SMBIOS compatibility for POST logging and asset identification.
The S8100 media server, a server blade designed for SME customers, branch offices and work groups, contains a Pentium processor running a Windows 2000 server. Operated in conjunction with Avaya’s G600 media gateway, the server provides up to 450 analog, digital and IP station ports and up to 300 trunks, 1 20GB hard drive, 256 MB of RAM and built in multimedia messaging.
The S8300 media server is a Linux server for a single site or remote office with 10 to 450 users. It suuports up to 450 stations and 450 trunks per system, and provides up to 50,000 BHCC. The S8700 is a true duplicated call telephony server complex that runs on Linux. When combined with the G600 media gateway, the server supports up to 64 Port networks with up to four gateways per Port network, and can support up to 12,000 IP stations and up to 4,000 digital/analog stations or trunks. When paired with Avaya’s MCC1 or SCC1 gateway, the S8700 supports up to 44 Port networks in a center stage switch environment or 64 Port networks in an ATM environment. In this configuration, the server scales up to 36,000 total stations (12,000 of the the total can be IP, 36,000 can be analog/digital), and provides up to 300,000 BHCC.
Avaya’s new media gateways are stackable, modular, configurable components that support optional form factors. The technology supports all of the company’s systems’ applications and adjuncts including Call Center, CRM, CTI, Messaging, Mobility, Remote Worker/Office, Road Warrior and Voice Terminals. The gateways are interoperable with H.323, H.248 and Q-Sig LAN/WAN data networks. The platform components include an IP server interface card for terminating control information from the media server; a control LAN card for signaling and connectivity to adjuncts; a IP media processor card for a IP phone and Inter-Port network voice bearer; a card for call classification and tone detection; and a DS1 interface for PSTN trunking.
The G600 media gateway, designed for large, mixed IP and digital networks and distributed systems, is a chassis-based, 19 inch rack mountable, 7u form factor design that takes blades. The G700 media gateway has four media module bays, two 10/100 BaseT Ethernet ports, an 8-pin RS-232 for local administration, an expansion module bay and an Octaplane module interface. The technology is 19 inch rack mountable with a 2u form factor design that can be configured as a stand-alone gateway or a survivable expansion port network for distributed networking.
The media module options for the G700 gateway include T1/E1 media module with integrated CSU/DSU, 8 port analog combo media module (LS/GS/DID/CAMA/Tie-Line/Tip Ring), 8 port DCP media module, 8 port international BRI trunk media module, VoIP compression media module, and a multimedia messaging card. The expansion modules include 16 port 10/100 BaseT switch, gigabit copper interface, OC-3 and OC-12 ATM, gigabit fiber optic interface and WAN router module.
Without installation and LAN switch costs, pricing for Avaya’s configurations including telephones is $600 per station for mixed enpoints and $815 per station for IP Centric. This pricing is for new customers. For existing customers, pricing for the Definity server release 9 or 10 customers starts at $4700, while pricing for customers with earlier generation Definity servers starts at $8,500. For a G3r customer, migration pricing begins at $85,000.
Avaya is also introducing new management software, the VisAbility management suite. The technology enables the administration of business site moves, adds and changes, configuration of distributed networks and campus environments and management of performance in converged networks. It provides network-wide management of Avaya’s networking switches; policy management for creating networks that stipulate priority for traffic type or a group of users; and a VoIP monitoring manager application. Components include fault and performance, configuration, voice announcement over LAN, ATM WAN survivable processor, directory enabled, network, VoIP monitoring, and policy.
The company has released a new softphone, the R3V2, that features AGC, E911, MAC address support, and a speed dialog box. Next month, a second release will be made available that includes a user interface in 9 languages, editable button labels, and enhanced LDAP client, and Windows XP support.
List prices will range from $200 to $325 per seat depending on the number of licenses purchased.
Softphone for Pocket PC
Also next month, Avaya will release a softphone for Windows CE based handheld devices. The technology will run over 802.11 wireless LANs.
Software Attendant Console
The company has introduced a software attendant console that enables users to search internal and external directories, place a caller’s email address into an email application, and display detailed caller information on up to 6 calls simultaneously. The softconsole can be used as either a DCP or IP endpoint.
The product is list priced at $2095, with upgrade pricing from previous generations set at $795.
Multimedia Messaging Server
Avaya has introduced Intuity Audix LX Multimedia Messaging Server, a Linux-based low-end offering for enterprise voice, email and fax messaging. The technology can integrate with nearly 100 different switches. The server will support a maximum of 12 voice/fax ports having 3 tip/ring analog boards with 4 ports each. It will support 2 serial ports, a parallel port, 2 USB ports, and a 10/100 Ethernet port. Several languages are supported.
The system capacity includes 500 hours of storage, 1,000 mailboxes, 8 message networking ports, 12 voice/fax ports, 1,000 users, and 32 simultaneous sessions.
Avaya ships more than 6.2 million telephony lines annually. The company serves 90 percent of the Fortune 500.
3. iLocus Releases Annual VoIP Market Study
iLocus has released an annual VoIP market study that identifies market leaders in 32 categories. The firm finds that 1.12 billion VoIP calls, including domestic and international, were placed in January of this year. 6.8 billion VoIP calls were placed in 2001. iLocus reports that approximately $1.7 billion in service provider revenues were generated for international VoIP calls in 2001. Although international calling represented the majority of VoIP provider revenues, most calls were domestic. In the vendor community, iLocus has said that Cisco is the leading equipment supplier, holding a 40% market share.
iLocus Market Study
5. Sonus Enhances Switch & Softswitch Platform
Sonus Networks has announced enhancements to its GSX9000 Open Services Switch and Insignus softswitch. For the open services switch, the company has added new circuit modules for increasing port capacity of a single chassis. The switch also features new higher density T3 interfaces and optical interfaces designed for Asian and European markets (STM-0 and STM-1). For the softswitch, Sonus has added support for more international signaling variants including ETSI v3, Belgium ISUP, Denmark ISUP, France ISUP, Italy ISUP, Mexico ISUP, Netherlands ISUP, and Singapore ISUP. In all, Sonus now supports ISDN PRI, CAS, and nearly 30 SS7 variants.
Other new features to the softswitch include support for AIN 0.2 and new configurable call processing options.
7. NetCentrex Teams with Integrators
NetCentrex, a VoIP equipment supplier, has partnered with a collection of systems integrators and VARs to accelerate its international reach. The company has cut deals with Intelcom in Morocco, Migesa in Mexico, Suntek in China, and CompTek and AMT in Russia.
NetCentrex’s products include multi-protocol media server platforms, an application development and execution platform, and applications for multimedia contact centers, VoIP VPNs, IP Centrex services and residential telephony.
9. China Unicom Using Polycom for IP Video Network
China Unicom will purchase $3.35 million worth of video communications systems for deployment over the provider’s H.323 based IP video communications network that passes 300 cities in China including Hong Kong. China Unicom will deploy 34 Polycom MGC-100 multipoint control units, 33 videoconferencing systems, and a call processor server. The equipment will be delivered this quarter.
The IP network consists of 7 major hubs and 23 minor hubs and is scaleable up to 100,000 users. Polycom’s equipment is scheduled to be deployed during the second quarter.
11. Eastern Management Releases VoIP Study Findings
Eastern Management Group, a consulting firm, has released a series of VoIP study findings. The firm has said IP phone equipment sales increased by 14% in Q’3 of 2001 and account for one seventh of all enterprise switching equipment sales in the U.S. Cisco was recognized as the leading equipment supplier in the VoIP marketplace.
Eastern Management Group
13. GNP Introduces 3 New cPCI Solutions
GNP has introduced new multi-slot cPCI solutions targeted at developers of DNS servers, firewalls, web-hosting, softswitches, and media gateways and controllers. The ComputerNode2U, 3U, and 4U accept 4, 6, and 8 horizontally mounted cPCI cards and associated RTMs respectively. The 2U and 3U feature hot swappable power supplies in a load sharing 1+1 redundant configuration, while the 4U has a 2+1 configuration. The 3U and 4U feature a SCSI drive located above the power supplies.
The technology is NEBS and ETSI compliant and has front and rear I/O accessibility.
The ComputerNode chassis (without processing boards) go for $1,700 in volume.