Concert to Use eFusion’s eCommerce Technology
Concert, which was recently formed by AT&T and BT to focus on offering an array of telecommunications services, announced that it is planning to deploy eFusion’s Push to Talk (PTT) VoIP eCommerce technology to offer services to its corporate customers. According to the terms of the agreement, Concert will provide co-branded PTT technology via its web pages in the U.S. and the UK.
The PTT system enables web site visitors to initiate communications with call center agents by clicking a call icon on the web site. When the consumer clicks the icon, the system will disconnect the consumer from the ISP and automatically dial directly into a call center’s modem pool. Once connected, the call center agent can direct the consumer to web pages and discuss business transactions.
Concert’s global public network has operations in 237 countries, and its high speed IP based backbone network spans 21 cities in 17 countries. In addition, Concert’s IP network is expected to be interconnected with the U.S. based IP VPN network that AT&T is acquiring from IBM. The provider utilizes the networks to support Internet access, Internet backbone and IP VPN services.
Concert expects to begin testing the eFusion technology next month.
gecco.net and IPirion to Use Clarent’s Gear In Networks
Clarent has announced that both gecco.net AG and IPirion AG are planning to deploy its IP telephony equipment in their respective networks. gecco.net will deploy the equipment to build an IP telephony throughout Europe, the Middle East and Asia to offer wholesale voice and fax over IP services. IPirion, a division of the Red Cube Group, is planning to use the VoIP gear to expand its Clarent equipment based IP telephony network in Germany to include additional markets throughout Europe, the Asia Pacific and the Middle East.
gecco.net’s network is expected to begin operations this month initially in Frankfurt, Warsaw and London.
Broadmedia Introduces International VoIP Service
Broadmedia has announced the introduction of freeTone-Global, its corporate phone to phone Internet telephony long distance service. The $99 per month service enbles users to deploy the company’s G- Phone gateway to access its VoIP network to route calls on an international basis. The provider will use a rate table to determine the CPM rates for calls placed to various international markets, and subtract the total cost of all calls placed from the monthly fee. If the cost of all calls placed is less than the monthly fee, the provider will roll the excess funds over to the next month, with calling charges in excess of the monthly fee being billed for. For an additional $65 per month, Broadmedia will provide installation, management and maintenance of the gateway equipment.
The provider also offers a basic freeTone service for $65 a month, which enables users to deploy the G-Phone gateways at corportate locations to place an unlimited amount of calls between the locations.
Hipbone & Lipstream Team for eCommerce VoIP Service
Hipbone said that it is planning to integrate Lipstream’s VoIP technology into its Java-based web co-navigation service to enable users to offer a co-navigation service/VoIP service to ecommerce web sites. The integrated solution will allow a web site representative to steer a visitor around a web site viewing pages simultaneously, while discussing transactions via real time PC to PC VoIP communications.
Users will need to upload a section of HTML code to a web site to enable the service, no hardware is needed.
Lipstream’s technology is based on Qualcomm’s PureVoice and SmartRate technologies. The PureVoice codec compresses voice signals into a digital signal, and the SmartRate technology provides compression rates. The company implements the technology on back end servers collocated at nodes throughout Qwest’s OC-48 network infrastructure to provide a real time VoIP web based chat service. The service utilizes a chat room format to enable users with at least a 28.8 Internet connection, a Windows 95, 98 or NT PC system, microphone, and speakers to download a browser based popup VoIP client to join a conference in progress or create a private voice chat room that can support multiple participants.
AltiGen To Integrate Quicknet’s VoIP Technologies
AltiGen Communications reported that it is planning to integrate Quicknet Technologies’ line of VoIP enabling PC cards (Internet PhoneJACK, Internet PhoneCARD and Internet LineJACK) into its AltiServ platform to develop a VoIP PBX/call center product that can support remote agents. The Windows NT based AltiServ product can provide capabilities such as PBX, voicemail, ACD and VoIP gateway functionality on a single chassis.
The companies expect to introduce an integrated product by summer.
ECI Telecom Introduces Billing Technology
ECI Telecom has announced the introduction of a new version of its IP telephony support and management solution, the ITX Convergent Support System (I-CSS). The technology enables users to develop and manage Internet telephony services. It supports functionality such as order processing, operations, provisioning, customer support, and real time accounting and settlement. In addition, it can be integrated into existing infrastructure to support and manage prepaid, credit, calling card, land-line and/or wholesale services.
The product is currently available. Pricing was not disclosed.
ECI’s IP telephony product line consists of gateways, gatekeepers, and client and back-office service applications. The products are capable of supporting thousands of users via interacting gateways, gatekeepers and servers.
In other news, ECI Telecom is planning to resell I-Link’s enhanced IP telephony services throughout the U.S. and Israel. The companies also plan to co-develop enhanced IP telephony communications products and services.
Two Clarent Product Developers Introduce Billing Packages
Clarent reported that two of its application development affiliates, Interactive Services and I.S. Associates, have built IP telephony billing products for Clarent based VoIP networks. Both billing applications interface with Clarent’s Command Center (a centralized system for the control and management of an IP telephony network) to import CDR and subscriber information data, which is then formatted into invoices that a provider can use to bill for services. The solutions are designed to provide bills based on a variety of pricing models including flat rate, and usage or subscriber-based, with time of day, or day of week support. In addition, the applications can support international currencies, tax rates and individualized discounting methods.
Both billing applications are currently available. For more information on Interactive Services billing package, contact Dan Howard at 630/887-2900 or e-mail email@example.com More information on I.S. Associates billing technology can be received by contacting Matthew Marshall at 248/583-3440 or firstname.lastname@example.org
In other news, Insors, a Chicago based integrated communications solution provider, reported that it has become a systems integrator for Clarent’s VoIP products. The company will bundle Clarent’s gateways and Command Center applications with routers, hubs and other various products to offer IP telephony communications solutions. In addition, the integrator will offer interconnection with its global multi-service IP network and various applications to enhance the services.
Insors plans to primarily offer the solutions to U.S. based Fortune 1000 type corporations that have multi-national locations.
Psion to Place $2.25 Million in Quicknet to Develop Products
Psion PLC announced it has signed an agreement to take a 3 percent stake in Quicknet Technologies for $2.25 million in cash or newly issued stock. Details have not been finalized. Psion plans to leverage the equity position to facilitate the development of a line of mobile VoIP products based on the integration of its data communication products and Quicknet’s VoIP technologies.
Psion expects the initial product offering will be a VoIP type II PC card that will enable mobile users to place calls from laptop PCs. The technology will be developed to interoperate with other PC client applications and services, such as Net2Phone’s or deltathree.com’s. The companies also plan to further develop the products to support remote Internet and voice access via wireless technologies.