1. Infonxx Introduces Directory Assistance for VoIP Providers
Infonxx introduced a directory assistance service for VoIP
providers that takes calls from the VoIP network into
Infonxx’s IP architecture, where operators locate listings and
connect callers to the numbers requested. Providers can
connect to Infonxx’s network via a VoIP connectivity, a TI, a
T3, or a VPN.
3. Paetec Launches e911 Service
Paetec has launched Emergency Access Transport, a service that
allows VoIP service providers to use dedicated T-1s from
Paetec to terminate emergency calls to the appropriate PSAP in
the caller’s location.
5. Spanlink Launches Customer Interaction System Management
Spanlink Communications has launched Managed Services, a VoIP-
based management solution for Customer Interaction Systems
that includes administration support, remote administration,
and remote monitoring options.
7. Tdsoft Bails Out VocalTec with Merger
Tdsoft has helped keep VocalTec in business through an
acquisition agreement that has Tdsoft’s shareholders
owning 75% of the outstanding share capital of VocalTec,
and VocalTec shareholders owning the remainder. The
transaction is expected to close early next month.
Tdsoft will operate as a fully owned subsidiary of
Tdsoft is a voIP gateway vendor.
9. ShoreTel Introduces Small Business IP PBX
ShoreTel has introduced Small Business Edition, an
IP PBX that supports up to 50 users at one location.
The system includes a unified messaging solution
with mobility and supports optional redundancy.
The new IP PBX goes for $3,495.