IP Telephony News Wrap-up for Nov, 22 2002

1. Multi-Tech Unveils VoIP Gateways with Integrated Gatekeepers
Multi-Tech has introduced 3 new VoIP gateways as well as Ethernet and telephony interface modules. The new MultiVoIP gateways include integrated gatekeepers. The H.323/SIP products feature PSTN failover, H.450 supplementary services, and T.38 support.

The MVP210-G is a 2-port desktop gateway offered with 10 concurrent call licenses. The product goes for $1,599. The MVP410-G is a 4-port 1U rack mountable gateway offered with 20 concurrent call licenses. It will go for $2,749. The MVP810-G is a 8-port 1U rack mountable gateway offered with 30 concurrent call licenses. It sells for $4,299.

Multi-Tech has also introduced SocketEthernetIP and SocketSLIC. SocketEthernetIP is a serial-to-Ethernet interface module with a complete TCP/IP protocol stack used for connecting devices to an IP network. SocketSLIC is a programmable telephony module that converts an analog interface, such as telephone, to a digital signal for phone systems, central office equipment, channel banks or VoIP gateways.

In other news, Multi-Tech has said that Hitachi Telecom will use its gateways as part of a telephony solution that Hitachi markets to the hospitality industry. The solution is based on Hitachi’s HCX5000 Communication System. The gateways will use a hotel’s existing voice and data network and switch calls from the PSTN to the Internet once the signal leaves the HCX.

Multi-Tech Systems

Hitachi Telecom

3. Cisco Introduces Wave of New Products
Cisco Systems has introduced new products in five categories including unified messaging, IP PBX calling features, audio and videoconferencing, customer contact centers and network infrastructure.

Cisco’s 4.0 release of Unity allows end users of Lotus Domino to access and manage all messages from their notes inbox. Unity also works with Microsoft Exchange and supports VPIM, AMIS, and SIP. The new release will be available next month.

The latest release of CallManager (3.3) supports 30,000 IP phones per IP PBX cluster and 10 clusters in a single system. The technology also features new support for Q.SIG and enhancements to H.323. CallManager is supported by the 7845 Media Convergence Server (MCS), a server platform that now allows 7,500 IP phones to operate on a single server. The latest versions of CallManager and MCS are currently available.

Cisco IP Phone Messenger 1.1 allows users to receive and send instant messages from their phone display while talking on their phone. The Cisco IP Manager Assistant extends features such as call filtering, immediate call diversion and line state monitoring to administrative assistants and managers. It will be a free add-on to CallManager 3.3.

Cisco has unveiled CiscoWorks IP Telephony Environment Monitor 1.3, a platform for assessing the operational health of AVVID networks. The product is currently available. The phone messenger will be available in Q1 of next year.

The Cisco IP Phone 7905G features inline power support and a pixel based display. It will be available next month for $165.

The most recent Cisco IP/VC 3500 series videoconferencing products feature improved audio/video performance, on-board transcoding and a dynamic GUI. Cisco Conference Connection 1.2 provides integrated audio conferencing with CallManager. The product is currently available.

The Cisco ICM CTI Driver for Siebel provides call agents with faster access to customer information.

Other new products, available today, include Cisco 2651 XM-V Voice Gateway Router Bundle with the option of the SRST feature; Cisco Catalyst 6500 Communication Media Module; Cisco IP Telephony Remote Site Solution Package; and the Cisco CTE 1400 Content Transformation Engine 2.7. The Catalyst 3550-24 PWR Intelligent Ethernet Switch will be available next month. The conferencing and transcoding software for voice gateway routers will be available in January.

The company also announced new customers. Burger King, home of the Whopper, is using Cisco’s IP/VC videoconferencing products and its IP contact center solution at its headquarters in Miami. Northbrook, Illinois-based Crate and Barrel is using Cisco’s IP phones and 450 unified messaging mailboxes. Switzerland-based Roche, a global healthcare group, has deployed Cisco’s IP telephony solution including implementation of hardware and software IP phones, CallManager, and Intelligent Contact Management. Roche has more than 60,000 employees.

More Information on New Cisco Products

Cisco Systems


5. Telkom, Grintek, & Clarent To Market VoIP in South Africa
Telkom South Africa, Grintek, and Clarent have entered into an agreement to market and advance the deployment of VoIP across Africa. Telkom South Africa, the incumbent service provider in South Africa, is the only licensed provider of public switched services in the country. The telco serves up more than 5 million lines. Grintek Telecom is a systems integrator.

Telkom South Africa

Grintek Telecom


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